Parramatta Chamber of Commerce

Last updated: 2 March 2026

Parramatta Chamber of Commerce (“we”, “us”, “our”) is committed to protecting the privacy of individuals and handling personal information in an open and transparent manner, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose and protect personal information through our website and related services.

1. Personal Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name
• Business name
• Email address
• Phone number
• Postal address
• Membership details
• Event registrations and attendance information
• Enquiries submitted via contact forms
• Newsletter subscriptions

We may also collect website usage information such as IP address, browser type, pages visited and referring URLs through cookies and analytics tools.

2. How We Collect Personal Information

We collect personal information when you:

• Visit and use our website
• Submit an enquiry or contact form
• Register for membership or events
• Subscribe to newsletters or updates
• Communicate with us via email, phone or online forms

Website usage information may be collected automatically through cookies and similar technologies.

3. How We Use Personal Information

We use personal information for purposes including:

• Managing memberships and member services
• Processing event registrations and communications
• Responding to enquiries and requests
• Distributing newsletters, updates and event information
• Improving our website, services and communications
• Complying with legal and regulatory obligations

We do not sell personal information to third parties.

4. Disclosure of Personal Information

We may disclose personal information to:

• Service providers who assist us with website hosting, email communications, event management or IT support
• Government bodies or regulators where required by law
• Event partners or venues, where necessary for event delivery

Any third parties we engage are required to handle personal information in a manner consistent with Australian privacy laws.

5. Cookies and Analytics

Our website may use cookies and third‑party analytics tools to:

• Understand how visitors use our website
• Improve functionality and user experience

You can control or disable cookies through your browser settings. Disabling cookies may affect some website functionality.

6. Security of Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure, including:

• Secure website hosting
• Access controls and system security measures
• Limiting access to personal information to authorised personnel

However, no method of transmission over the internet is completely secure.

7. Access and Correction

You may request access to the personal information we hold about you, or request correction if you believe it is inaccurate, incomplete or out of date.

Requests can be made using the contact details below. We will respond within a reasonable time and in accordance with the Privacy Act.

8. Direct Marketing

We may send communications about events, news or opportunities relevant to members and the business community.
You may opt out of marketing communications at any time by using the unsubscribe link or contacting us directly.

9. Third‑Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact Us

If you have any questions, concerns or complaints about this Privacy Policy or how we handle personal information, please contact:

Parramatta Chamber of Commerce
Website: https://parramattachamber.com.au/
Phone: (02) 9635 0022